Do you ship internationally?
Unfortunately, we do not ship internationally.
Is my transaction secure?
When shopping with us, you can be assured that all your personal and account information is secure. We employ the latest 128-bit encryption technology in all parts of our site that require you to provide personal or account information.
What forms of payment are accepted?
We accept Mastercard, Visa, Discover, and American Express.
Can I cancel my order once it is submitted?
All orders are final, however if you wish to make an alteration to your order or make a change to the shipping address used, please contact us by filling out our Contact Us form. If we have not shipped your item by the time we receive your inquiry, we will be happy to revise your order accordingly.
How do you handle refund or exchange requests? What about for damaged goods or if I receive the wrong size?
Returns are not accepted except in case of damage or a shipping error. If your products have been damaged during shipment, or if you received the wrong size of an apparel item, those products may be returned for exchange within 30 days of the sales receipt date. The return address is located on your sales receipt. Upon receipt of your item, a replacement item of your product will be shipped to you immediately. Returns and exchanges are not accepted for sheet music. All sheet music sales are final.
What are vocal selections?
Vocal selections are books of sheet music for pianos. Vocal selections are NOT CDs. If you are looking for CDs of your favorite shows, you should be ordering the cast recording.
How do your sizes typically run?
The unisex t-shirts are standard t-shirt size, like Hanes. The ladies tees run smaller.
How do I contact your company?
The official Roundabout Theatre Company online store is run by The Broadway Store. For further inquiries, please fill out our contact form here, Contact Us.